Inquiry/Order: The company places an order via email or an online order form, specifying all necessary information, including the desired products, quantities, colors, and materials. Before the order is processed, it is reviewed by our expert. They carefully check all the details of the order and contact you in case of any questions or the need for additional information.
Offer: Based on the inquiry or order, an offer is prepared, taking into account the agreed discounts.
Order execution: After the order confirmation, it is sent to our production facility.
Delivery time: The delivery time is specified in the contract between the customer and the company.
Delivery: Goods can be picked up in person or delivered by our delivery service.
For additional information, please contact us.
Of course, we provide technical support and personalized training for your sales representatives and installation teams. All training activities are conducted at our facilities, where you can directly familiarize yourself with the products in person.
You can pick up the order in person at our address: Pod Javorji 3, Komenda, or we can deliver it to your desired location within the delivery timeframe specified in the contract.
Personalized training: We organize training sessions for your teams.
Technical documentation: We provide technical documentation, installation and usage instructions, and other information to assist your teams in working with our shading systems.
On-site assistance: We offer on-site assistance in case any issues or challenges arise during the installation or use of the shading systems.
Support: Our experts are always available to provide technical support and advice to your teams regarding installation, adjustments, and troubleshooting.